Support services

Supporting the health of prevocational doctors

We all struggle sometimes. But often prevocational doctors and medical students spend too much time helping others and neglect their own health. GPN recognises this problem and has put together a list of support services for those times when you need help with your own health issues.

All services are confidential and can assist with a wide range of health concerns including stress, mental health issues, substance abuse problems and much more.


Australian Capital Territory

Helpline: 0407 265 414 – 24 hour Colleague of First Contact
PO Box 560, Curtin ACT 2605
Admin: 02 6270 5410


New South Wales

Helpline: 02 9437 6552 – 24 hour service
PO Box 422, St Leonards NSW 2065
Admin: 02 9902 8135
Website: dhas.org.au


Northern Territory

Admin: 08 8927 7004 – limited availability via AMA office
PO Box 41046, Casuarina NT 0811


Queensland

Helpline: 07 3833 4352 – 24 hour Doctors’ Health Advisory Service
PO Box 123, Red Hill QLD 4059
Admin: 07 3872 2222


South Australia

Helpline: 08 8273 4111 – 24 hour Doctors’ Health Advisory Service
Parkland Medical Practice Hughes Plaza, University of Adelaide, SA 5005
Admin: 08 8303 5050


Tasmania

Helpline: 03 6223 2047 (business hours) OR 03 6235 4165 (after hours) AMA Doctors’ helpline


Victoria

Helpline: 03 9495 6011 – 24 hour Victorian Doctor's Health Program
Level 8, Aikenhead Building, 27 Victoria Pde, Fitzroy VIC 3065
Email: vdhp@vdhp.org.au
Website: vdhp.org.au


Western Australia

Helpline: 08 9321 3098 – 24 hour Colleague of First Contact
PO Box 604, Leederville WA 6007

New Zealand
Helpline: 0800 471 2654 – 24 hour Doctors' Health Advisory Service
PO Box 812, Wellington NZ

 

Additional support services


RACGP support program

If you are an Australian RACGP member, you can access advice and support through the GP Support Program. Call 1300 366 789 to make an appointment for face-to-face or telephone counselling during business hours. To access counselling for traumatic incidents or crisis situations, call 1800 451 138. This service is available 24 hours, 7 days a week. The GP Support Program is delivered by IPS Worldwide®, an Australian owned national provider of member assistance programs.


Medical Benevolent Association of NSW

The Medical Benevolent Association of NSW is a free and confidential service. It provides financial assistance and counselling support to all registered medical practitioners, medical students and their families in NSW and ACT. It also provides assistance for other people at times of need, as determined by the council. The Association is also able to provide assistance for the families of deceased medical practitioners.

Website: mbansw.org.au
Phone: 02 9987 0504


Bush support services

The Bush Support Telephone Service is free and you can remain anonymous. It is available 24 hours a day for doctors and their families located in small rural or remote communities. Calls are answered by psychologists who have a strong understanding of the realities of remote and rural practice. Disaster management and survival for health professionals crana.org.au/support/publications-our-survival-guides/

Website: crana.org.au/support
Phone: 1800 805 391